Protecting The Experience for All Guests
Our House Rules
Respecting the Space & Each Other
Making Swish
Special for All.
At Swish Holiday Apartments, we want every guest to have an enjoyable and memorable stay.
Our house rules aren’t here to limit your experience, but to ensure it’s as smooth, safe, and comfortable as possible for everyone.
By respecting these simple guidelines, you’re helping us create a welcoming environment where all guests can relax and feel at home.
House Rules
- Check-In & Check-Out
We’re unable to offer early check-in or late check-out unless pre-agreed, as we need time to prepare the apartment to our high standards.
- Check-in: From 4:00 PM
- Check-out: By 10:00 AM
- Behaviour & Conduct
We want you to have a good time, but please be respectful of others:
- No excessively loud music or noise in general after 10 PM (such as portable speakers, TV’s, or other forms of media devices)
- Abusive, threatening, or disruptive behaviour toward staff or other guests will not be tolerated
- We reserve the right to enter apartments and may ask guests to leave without a refund if their behaviour breaches these rules
- ID & Guest Verification
Before your booking begins, you must complete our independent verification process. This includes:
- Uploading a valid photo ID
- Completing verification via email and/or text
Failure to complete this process may result in cancellation of your booking.
- Apartment Use & Damage
- Please treat the apartment with care — damages or missing items will be charged at market value to your card
- Don’t rearrange furniture or use appliances improperly
- No parties or events allowed
- Only registered guests are permitted in the apartments
- Cooking & Cleanliness
- Never leave ovens or stoves unattended while cooking
- Please avoid cooking with strong-smelling ingredients — if deep cleaning is required due to lingering odours, a £200 cleaning fee will apply
- Apartments are thoroughly cleaned before and after your stay
- No cleaning services are provided during your stay
- Garden & Outdoor Area Use
- The garden and outdoor areas may only be used between 08:00 AM and 10:00 PM
Hot tub use is also restricted to these hours
No access to outdoor spaces is permitted outside of these times
External doors must not be held or propped open outside of permitted hours
Failure to follow these rules may result in your stay being cancelled
These restrictions are in place to comply with Blackpool Council licensing regulations and to respect nearby residents
- Hot Tub Rules
Use of the hot tub is permitted between 9:00 AM and 10:00 PM only
Guests must adhere to all rules displayed at the apartment
No children under 5 are permitted in the hot tub
Children must be supervised at all times
No alcohol, glassware, or food in or near the hot tub
Do not use the hot tub while under the influence of drugs or alcohol
Shower before use to maintain water hygiene
Do not use oils, bubble bath, soaps, or other additives in the water
Maximum occupancy limits must be followed (as displayed at the apartment)
Guests with open wounds, infections, or contagious illnesses should not use the hot tub
Pregnant guests should consult a doctor before using the hot tub
Do not sit or lie on the hot tub cover – it may break
Replace the cover after use to maintain heat and cleanliness
The hot tub is used at your own risk – we accept no liability for injury due to misuse
Please note: Hot tubs are checked and tested daily, usually in the morning or at a time when guests are not present, to ensure cleanliness and safety.
On rare occasions, the hot tub may be unavailable during your stay due to unforeseen maintenance requirements or damage repairs. While every effort will be made to resolve such issues promptly, availability cannot always be guaranteed.
- Parking
- 14-16 Empress Drive
- Limited parking is available at the front of the property
- Additional free street parking is available nearby
- Parking is at your own risk — we accept no liability for any damage, theft, or loss
- Wheelchair Accessible Parking
Available at the rear of the property for Grandstand and Cosmopolitan apartments.
Turn Left
Turn left just before The Highfield on Empress Drive
Turn Right
Take the first right that you come to
Parking
Parking for No. 14 & 16 is at the bottom
If the rear gates are closed, enter through your apartment and unlock them from the inside using the back gate.
Parking at the rear of the property for 14 Empress Drive.
Parking at the rear of the property for 16 Empress Drive.
- 13 King Edward Avenue
- On-site driveway parking is available for 2 cars at the front of the property
- Additional parking for 3 cars is available at the rear of the property
- Additional free street parking is available nearby
- Parking is at your own risk — we accept no liability for any damage, theft, or loss
Parking at the front of the property for 13 King Edward Avenue.
Parking at the of the rear of the property for 13 King Edward Avenue.
- Smoking Policy
All apartments are strictly non-smoking. Smoking inside or leaving a lingering tobacco smell will result in a £200+ cleaning fee.
- Accessibility
Currently, only two of our luxury apartments are wheelchair accessible and on the ground floor.
- Ground Floor / Wheelchair Accessible Apartments:
- The Grandstand
- The Cosmopolitan
- Not Step-Free (Stairs Required):
- The High Roller
- The Royal Enclosure
- The Winner
- The Rockstar
- The Icon
- The Supernova
- The Regal
- The Onyx
- The Diamond
- The Ruby
- Privacy & Safety
- For your privacy and security, we will never share your room number or booking details with anyone except law enforcement if required
- Safety cameras are in operation throughout the communal areas